West End Neighborhood House
History of West End Neighborhood House

Success Story: Jennifer Ford

It can happen at any time - an unexpected bill comes due: a car repair, hospital expenses, even unusually high utility costs. Sometimes it’s these unexpected expenses that lead some to seek out the convenience that payday loans seem to offer, often at exorbitant interest rates and payment schedules. Jen found herself in just such a situation following her divorce, with little credit history and mounting bills, she needed help. “I was ready to sell anything just to avoid going into collections,” Ford said. Loans Plus was exactly what I needed.” Since finding Loans Plus, Jen has purchased a car and obtained credit in her own name. “Borrowing from West End Neighborhood House and M&T Bank helped me to get past an unplanned financial bump in the road and I will always be grateful!”

History of West End Neighborhood House

Loans Plus is your alternative to payday lending. Click Here to compare Loans Plus rates to a typical payday lender and to see a list of required documents.

Typical Payday Lender

• 365-1,230% APR (or higher)

• No financial or credit education

• Lump sum repayment or interest only roll-overs

• Same day cash!

• No long term solution!

Loans Plus Program

• 9.99% APR

• Financial education AND CREDIT ESTABLISHMENT!

• No roll-overs. Payment plans up to 3 months

• Same day cash!

• Referrals to offer long term solutions

In order to apply, you will need 1) your most recent checking account statement (with no NSF or overdrafts), 2) Delaware DMV issued photo ID or passport, 3) a current utility bill (electric, water, sewer, cable or home phone), 4) most recent paystubs, and 5) your checkbook!

If you’re ready to get started, Click Here to begin the application process.

History of West End Neighborhood House History of West End Neighborhood House

Financial Management & Services

West End Neighborhood House is dedicated to helping Delawareans achieve self-sufficiency through economic independence. Our diverse financial management services assist customers with immediate financial needs while helping them budget, build credit and plan for a more stable financial future.

$tand By Me

Do you want to save money to buy a new car, a house, take your family on a vacation, send your kids to college, or just pay your bills on time? Interested in learning more about your credit score, your credit report, and techniques for managing debt? $tand By Me® offers FREE one-on-one support to Delawareans who want to understand more about their money, make good financial decisions, and reach their financial goals.

The personal financial coaches at West End Neighborhood House will connect you with resources and help you take steps to make your financial dreams a reality. For more information or to set up an appointment at a location near you, call (302) 283-5562 or visit www.StandByMeDE.org

Loan Products

West End does more than simply lend money. Our low-interest loan products come with case management, financial education and credit establishment or reestablishment.

The Statewide Security Deposit Loan Program (SDLP) helps families throughout Delaware relocate to safe, affordable housing by providing loans for security deposits, utility deposits and moving vendors. To apply, call 302-658-4171 to schedule an appointment.

Loans Plus is a statewide program offering an alternative to payday lending. Working individuals can receive a same-day cash loan of up to $500. Requirements include:

  • Minimum two most recent pay stubs (or four if paid weekly)
  • Valid ID issued by State of Delaware DMV only
  • Most recent checking account statement with NO overdraft charges, overdraft transfers or negative balances
  • Most recent utility bill with all pages and/or current lease
  • Checkbook

To fill out an application for either SDLP or Loans Plus, or to schedule an appointment, call 302-658-4171.

To learn more about how Loans Plus can help you achieve financial freedom, click below to watch the WHYY video unveiling the program in July of 2009.

WHYY Segment on West End’s Loans Plus Program

Getting on the right track: Financial Resources for you and your family

Our Family Resources Program assists income eligible renters in advancing toward financial self-sufficiency. The program focuses on budgeting and credit management, developing employment skills and job training, and parenting/child care and landlord issues. Fill out an application, or call 302-658-4171 to find out how our Family Resources Program can get you on the right track!

Emergency Family Services

West End also helps Delaware families meet immediate needs, such as assistance with food, and periodically offers funds for delinquent rent, mortgage and/or utilities for those in crisis situations.To find out if you qualify for our emergency services, the Food Closet, or if you’re interested in donating tax deductible food or household items to West End, call 302-658-4171.

For more information on any of the services above, contact Doreen Conte:

Supervisor of Housing and Financial Management