Success Story: Arlene Daniels
Arlene Daniels “didn’t know which way to turn” before finding Loans Plus, which provided her a loan to pay for her daughters transportation to college orientation in North Carolina, where she is now studying chemical engineering. “If it hadn’t been for Loans Plus, we would have missed orientation, where she met the scholarship people and got scholarship money”. Loans Plus has been “like an angel” says Daniels, whose health has prevented her from working. “The program and my faith have helped me to overcome. We are now out of debt.”
Loans Plus is your alternative to payday lending. Click Here to compare Loans Plus rates to a typical payday lender and to see a list of required documents.
Typical Payday Lender
• 365-1,230% APR (or higher)
• No financial or credit education
• Lump sum repayment or interest only roll-overs
• Same day cash!
• No long term solution!
Loans Plus Program
• 12-15% APR (never higher!)
• Financial education AND CREDIT ESTABLISHMENT!
• No roll-overs. Payment plans up to 3 months
• Same day cash!
• Referrals to offer long term solutions
In order to apply, you will need 1) your most recent checking account statement (with no NSF or overdrafts), 2) Delaware DMV issued photo ID or passport, 3) a current utility bill (electric, water, sewer, cable or home phone), 4) most recent paystubs, and 5) your checkbook!
If you’re ready to get started, Click Here to begin the application process.
Financial Management & Services
West End Neighborhood House is dedicated to helping Delawareans achieve self-sufficiency through economic independence. Our diverse financial management services assist customers with immediate financial needs while helping them budget, build credit and plan for a more stable financial future.
Loan Products
West End does more than simply lend money. Our low-interest loan products come with case management, financial education and credit establishment or reestablishment.
The Statewide Security Deposit Loan Program helps families throughout Delaware relocate to safe, affordable housing by providing loans for security deposits, utility deposits and moving vendors. To apply, call 302-658-4171 to schedule an appointment.
Loans Plus is a statewide program offering an alternative to payday lending. Working individuals can receive a $300-$500 same-day cash loan with an interest rate never to exceed 15%. To fill out an application and see a list of required documents, click here or call 302-658-4171 to schedule an appointment.
To learn more about how Loans Plus can help you achieve financial freedom, click below to watch the WHYY video unveiling the program in July of 2009.
WHYY Segment on West End's Loans Plus Program
Savings Programs
Delawareans $ave! Matched Saving Accounts is specifically designed for Delawareans looking to purchase a home or continue their education. The program allows customers to save up to $1,500 in 6 to 36 months with the help of free money management workshops and credit counseling. Call 302-658-4171 to set up an appointment.
Getting on the right track: Financial Resources for you and your family
Our Family Resources Program assists income eligible renters in advancing toward financial self-sufficiency. The program focuses on budgeting and credit management, developing employment skills and job training, and parenting/child care and landlord issues. To find out how our Family Resources Program can get you on the right track, contact 302-658-4171.
Retaining employment is essential to financial self-sufficiency, but barriers such as childcare, transportation, work-attire and equipment or licensing and bonding can stand in the way of your success. Job Start provides financial opportunities for newly employed individuals or those who are returning to the workforce. Contact 302-658-4171 to get started.
For more information, contact Barbara Reed:
Director of Housing and Financial Management
302-658-4171

